Last Updated: August 2026
1. Introduction Welcome to JC Food system d/b/a Giant Foodsystem (“Company”, “we”, “us”, or “our”). These Terms & Conditions govern your use of our website and services, including our delivery services operated under the name Touchworld.
2. Giant Foodsystem & Touchworld Delivery Notification SMS Program This SMS program is operated by JC Food system. The program provides customers with transactional messages regarding their food distribution orders, including:
- Order updates and confirmations
- Delivery notifications and schedules via Touchworld
- Delivery status information and delays
- Customer service communications
Messages sent through this program are operational communications only and are strictly not used for marketing or promotional purposes.
3. How Consent is Obtained (Opt-In) By providing your mobile phone number during the ordering process, you consent to receive transactional SMS updates related to your orders and deliveries. Customers explicitly provide verbal or written consent to our sales or customer service representatives before receiving any messages.
During the ordering process, our representatives will ask for your consent using the following script (or a checkbox on our website): “Would you like to receive SMS text messages for delivery tracking? Message frequency varies and message/data rates may apply. You can reply STOP to cancel at any time.”
4. Message Frequency Message frequency varies based on customer orders, delivery schedules, and service requirements.
5. Opt-Out Instructions You may stop receiving SMS messages at any time by replying: STOP, CANCEL, QUIT, OPTOUT, or UNSUBSCRIBE. After sending STOP, you will receive a confirmation message and no further SMS messages will be sent unless you provide new consent.
6. Help Instructions For assistance with SMS messages, reply: HELP or INFO. You can also contact Giant Foodsystem customer support directly for assistance.
7. Message and Data Rates Message and data rates may apply depending on your mobile carrier and service plan.
8. Carrier Disclaimer Carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.
9. Privacy & Information Sharing No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Please review our Privacy Policy at https://jcfsystem.com/privacy-policy for additional information regarding how we handle your data.